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NEW MEXICO STATE UNIVERSITY
HUMAN RESOURCES SERVICES
POSITION CLASSIFICATION DESCRIPTION

Position Classification Title: Dir,Aux Operations
Position Classification Code: G2005
Job Family: Auxiliary
Pay Level: 12
Exempt Status: Exempt
This description is intended to describe the general nature of the work being performed. It is not intended to be a complete list of specific duties of any particular position. Duties, responsibilities and bargaining unit eligibility may vary based on the specific tasks assigned to the position.
Purpose of Classification:
Plan, direct, coordinate and administer operation of the University’s auxiliary operations including student union, conference services, ID card services, associated facilities, information desk and student focused programs; parking and transit services, the University’s fleet of vehicles, the University’s vehicle rental contract, fleet fuel credit card administration, campus mail service and the campus storage facility. Develop and implement goals and objectives in alignment with the University’s strategic planning efforts and assess progress. Establish short and long term budget and rate development processes as appropriate. Act as liaison between students, the public, internal departments and external entities. Manage professional and administrative staff, and student employees.
Standard Duties:
Provide strategic leadership, direction and support to ensure effective planning and continuous assessment to evaluate and strengthen auxiliary operations. Promote an inclusive, welcoming and engaging student union environment to support student personal, social and academic success. Oversee supervision of personnel including: workload allocation, adequate training, promotion and enforcement of university policies, procedures, guidelines and controls; problem resolution, performance evaluations and personnel action recommendations; motivate and lead employees to achieve peak productivity, performance and consistent professional development. Drive continuous efforts to improve operations and streamline work processes. Provide an innovative, responsive, customer friendly and safe environment. Implement and oversee administrative, operational and procedural aspects of auxiliary operations. Develop and implement departmental procedures, guidelines and practices in accordance with university policies and procedures. Direct the development and implementation of marketing plans to increase use, patronage and revenue where applicable. Plan and forecast utilization requirements, revenue estimates, staffing requirements, equipment maintenance and replacement. Develop and manage operating budgets, funding and rate proposals for the student union, conference services, ID card services, transportation/fleet, transit, parking, mail services and campus storage facility. Manage the vehicle acquisition process to ensure overall review and authorization of vehicles being sought and brought into the University for use. Work with department heads and deans to establish their vehicle needs, ensure vehicle maintenance and utilization standards are established and followed. Direct transit services contracted with the City of Las Cruces in collaboration with ASNMSU and the University’s goals/plans for the services. Collaborate with the Facilities and Services division to manage service level agreements for custodial and maintenance services. Serve as liaison between areas of responsibility, University Departments, student organizations and the community as required. Perform related duties as required.
Knowledge, Skills and Abilities:
University and department policies and procedures; principles and practices of organization and administration; principles of supervision, training, and performance evaluation.
Short- and long-range planning; problem analysis and resolution; report preparation and presentation; public contact and relations; oral and written communication.
Direct, evaluate, train, and supervise the work of assigned personnel; develop and maintain effective working relationships; maintain accurate and orderly records; use independent judgment and initiative; organize and direct activities; analyze and evaluate information.
Minimum Qualifications:
   Education- Bachelor's degree in a related field.
   Experience- Eight (8) years of increasingly progressive management experience in one or more areas that report to this position.
   Equivalency- None
   Certifications/License-
   Departmental Requirements-
   Special Requirements-