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NEW MEXICO STATE UNIVERSITY
HUMAN RESOURCES SERVICES

POSITION CLASSIFICATION DESCRIPTION


Position Classification Title: Housing Officer/Res Life
Position Classification Code: G3012
Job Family: Auxiliary
Pay Level: 09
Exempt Status: Exempt
This description is intended to describe the general nature of the work being performed. It is not intended to be a complete list of specific duties of any particular position. Duties, responsibilities and bargaining unit eligibility may vary based on the specific tasks assigned to the position.
Purpose of Classification:
Plans and coordinates the day-to-day administrative, programmatic, and operational activities of a narrowly defined area within Residential Life. Duties typically include program implementation and administration, internal and external liaison, and reporting. Responsible for the supervision and direction of assigned residence life staff.
Standard Duties:
Oversees assigned residence life staff and ensures compliance with residence hall policies. Develops educational, recreational and/or social programs and services for residents; advises and interacts with organizations and other departments to enhance residence life experience and resident retention. Serves as the primary resource for information and problem resolution within area of focus. Participates in a range of committees and governing/advisory bodies with respect to residence life issues and systems. Oversees the supervision of assigned personnel, which includes work allocation, training, promotion and enforcement of internal procedures and controls, and problem resolution; evaluates performance and makes recommendations for personnel actions. Performs miscellaneous job-related duties as assigned.
Knowledge, Skills and Abilities:
Knowledge of crisis intervention techniques. Knowledge of student support programs and services. Knowledge of emergency and disaster recovery planning.
Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Records maintenance skills. Program planning and implementation skills. Counseling and behavior management skills. Employee development and performance management skills. Assessment and referral skills.
Ability to organize, coordinate, and oversee multiple program activities. Ability to communicate effectively, both orally and in writing. Ability to react calmly and effectively in emergency situations. Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments. Ability to make administrative and procedural decisions and judgments on sensitive, confidential issues. Ability to foster a cooperative work environment. Ability to develop and present educational programs and/or workshops. Ability to assess training and in-service needs in area of specialty, and to provide consultation and arrange/facilitate training and seminars.
Minimum Qualifications:
   Education- Bachelor's degree in a related field.
   Experience- Three (3) years of experience related to the standard duties as outlined.
   Equivalency- None
   Certifications/License-
   Departmental Requirements-
   Special Requirements-