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NEW MEXICO STATE UNIVERSITY
HUMAN RESOURCES SERVICES

POSITION CLASSIFICATION DESCRIPTION


Position Classification Title: Dir,Student Affairs
Position Classification Code: P1012
Job Family: Student Affairs
Pay Level: 11
Exempt Status: Exempt
This description is intended to describe the general nature of the work being performed. It is not intended to be a complete list of specific duties of any particular position. Duties, responsibilities and bargaining unit eligibility may vary based on the specific tasks assigned to the position.
Purpose of Classification:
Responsible for a wide range of services supporting the educational, social, cultural and welfare needs of students. Provides intervention for at-risk student populations including first-time attending, stop out, dropout, and withdraw students. Provides administration with retention reports and recommendations to increase student persistence, retention, and graduation rates. Establishes active internal and external relationships that enhance and support retention. Oversees tutoring services at four campus location s.
Standard Duties:
Oversees supervision of assigned staff which includes: work allocation, training,promotion and enforcement of internal procedures and controls and problem resolution; evaluates performance and makes recommendations for personnel actions; motivates emloyees to achieve peak productivity and performance. Initiates contact with at-risk students via telephone. Assists students with information to enhance their academic skills and/or provides intervention to keep them enrolled. Compiles data from intervention contacts to monitor and analyze for patterns of plausible reasons for student attrition. Schedules and conducts regular staff meetings, monitors staff/tutor budget and prepares documentation to back-up budget requests. Monitors student tutor hires as well as tutor schedules and subject matter offered. May support and serve as a resource for the Office of Judicial Affairs. Conduct investigations of student non-academic misconduct, enforce code of conduct and sanctions. Interpret ensure compliance, enforce university and agency regulations; address concerns and issues. May assist with New Student and transfer student Orientation programs for undergraduates and parents. Responds to student relations issues including studentand parent complaints, crisis management and problem resolution. Advises students, mediates,and resolves complaints and problems; interprets and enforces university policies. May identify training needs, plan and conduct training on student employment and performance issues. Participates on university wide committees and initiatives. Interprets and enforces University policies, procedures, state and Federal regulations. Serves as a resource to departments, administrators and community colleges on student related issues.Performs miscellaneous job-related duties as assigned.
Knowledge, Skills and Abilities:
Knowledge and understanding of principles, procedures, regulations, and standards applicable to the job. Understanding of the University's mission, vision and goals.
short- and long-term planning; problem analysis and resolution; report preparation and presentation; interpersonal and organizational communication, both oral and written.
develop and maintain effective working relationships; maintain accurate and orderly records; use independent judgment and initiative; organize and direct activities.
Minimum Qualifications:
   Education- Bachelor's degree in a related field.
   Experience- Eight (8) years of increasingly progressive management experience in one or more areas that report to this position.
   Equivalency- None
   Certifications/License-
   Departmental Requirements-
   Special Requirements-