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NEW MEXICO STATE UNIVERSITY
HUMAN RESOURCES SERVICES

POSITION CLASSIFICATION DESCRIPTION


Position Classification Title: Financial Aid Advisor,Univ
Position Classification Code: P4008
Job Family: Student Affairs
Pay Level: 07
Exempt Status: Exempt
This description is intended to describe the general nature of the work being performed. It is not intended to be a complete list of specific duties of any particular position. Duties, responsibilities and bargaining unit eligibility may vary based on the specific tasks assigned to the position.
Purpose of Classification:
Provides support and guidance as a student’s single point of contact for all matters related to financial aid opportunities, including but not limited to federal grants, loans, work study, and state, institutional and private scholarships. Follows federal and state regulations and NMSU policies and procedures in the review and analysis of financial aid applications. Acts as an advisor to students, potential students and families, enforces regulations and policies, serves on appeal committee, creates academic plans for students with Satisfactory Academic Progress (SAP) issues and recommends solutions on how to improve their status. Effectively presents federal, state and scholarship aid information to individuals, small and large groups. Leads policy research, implementation, documentation, and training for entire NMSU-system.
Standard Duties:
Meets with students, prospective students, families and community groups to provide information on all available federal, state and scholarship funds, eligibility criteria for each and the application procedures. Perform need analysis according to federal Title IV methodology, review and verify accuracy of applications and complete the packaging of awards for eligible applications. Revise existing awards to reflect changes in eligibility or allowable budget adjustments. Exercise professional judgement in adjusting a student’s application to accommodate documented, qualifying special circumstances. Maintains proactive contact with students and creates solutions to potential setbacks that may affect student retention and works collaboratively with other departments to address and/or resolve issues. Participates in the development, implementation, documentation and training of departmental procedures, as appropriate. Conducts student orientations, entrance and exit interviews in accordance with federal, University and agency guidelines.
Knowledge, Skills and Abilities:
Basic knowledge of financial aid programs.
Demonstrated skill in personal computing, including Microsoft Office products. Research and interview techniques for the purpose of recording, classifying and interpreting factual information.
To utilize electronic calendaring functions, access on-line student services forms and academic programs. To provide financial aid information and advice to a diverse student, prospective student, family and community population. To interpret and apply federal, state, institutional and private rules and regulations. To build and maintain excellent working relationships with faculty, staff, administrators, students and general public. To exercise professional judgement in line with federal and state regulatory guidelines.
Minimum Qualifications:
   Education- Bachelor’s degree in a related field.
   Experience- No previous work experience required.
   Equivalency- None
   Certifications/License-
   Departmental Requirements-
   Special Requirements-