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NEW MEXICO STATE UNIVERSITY
HUMAN RESOURCES SERVICES
POSITION CLASSIFICATION DESCRIPTION

Position Classification Title: Intake Specialist
Position Classification Code: R4011
Job Family: Instruct/Research/Pub Srvc
Pay Level: 06
Exempt Status: Exempt
This description is intended to describe the general nature of the work being performed. It is not intended to be a complete list of specific duties of any particular position. Duties, responsibilities and bargaining unit eligibility may vary based on the specific tasks assigned to the position.
Purpose of Classification:
Under general supervision, aids at-risk individuals requiring Career Advisement Services. Secures and evaluates applicable related information.
Standard Duties:
Intake, assessment, and completion of required forms, documented on both hard copy and participant database; provide eligibility determination and follow-up services for WIA clients and TANF clients; provide WIA and TANF services in accordance with Advisory Board, State and Federal rules and regulations; maintain databases on WIA and TANF clients; assist in screening and answering telephone inquiries; maintain client data files and enter information regularly in the client database; make scheduled visits with area employers to identify their employment needs; complete and submit all program required forms in required time-frame; maintain education, support service, and employment referral networks; update database to ensure accurate performance reporting, assist with referrals, job development and employer contacts to service participants; track clients through each phase of services.
Knowledge, Skills and Abilities:
University and Department policies and procedures; principles and practices of organization and administration; principles of supervision and training.
Short- and long-range planning; problem analysis and resolution; report preparation and presentation; public contact and relations; counseling.
Communicate effectively with staff, participants and community agencies; to assist participants in developing plans for service and knowledge of services available from local agencies; direct, train, and supervise the work of assigned personnel; apply federal regulations; counseling; communicate effectively in written and oral form; develop and maintain effective working relationships; maintain accurate and orderly records; use independent judgment and initiative; organize and direct several activities; analyze and evaluate information; operate a computer.
Minimum Qualifications:
   Education- Associate's degree in a related field.
   Experience- Two (2) years of experience related to the standard duties as outlined.
   Equivalency- Any equivalent combination of education, training and/or experience as approved by Human Resource Services.
   Certifications/License-
   Departmental Requirements-
   Special Requirements-