 | NEW MEXICO STATE UNIVERSITY |
HUMAN RESOURCES SERVICES | |
POSITION CLASSIFICATION DESCRIPTION | |
| Position Classification Title: | Residential Office Coord |
| Position Classification Code: | G4011 |
| Job Family: | Auxiliary |
| Pay Level: | 01 |
| Exempt Status: | Non-exempt |
| This description is intended to describe the general nature of the work being performed. It is not intended to be a complete list of specific duties of any particular position. Duties, responsibilities and bargaining unit eligibility may vary based on the specific tasks assigned to the position. | |
| Purpose of Classification: | |
| Coordinates the student family housing operations; rents vacant units; inspects apartments; issues work orders for maintenance. Interviews, hires, and trains student resident managers. | |
| Standard Duties: | |
| Rents apartments; inspects vacant apartments; assesses charges to renters after check-out inspection. Serves as a liaison between residents, housing administrators, maintenance, and outside contractors to provide information, expedite service, and resolve | |
| Knowledge, Skills and Abilities: | |
| Knowledge of customer service standards and procedures. Knowledge of human resources concepts, practices, policies, and procedures. Knowledge of payroll policies and procedures. Knowledge of accounts receivable procedures and practices. | |
| Lease and/or property management skills. Skill in organizing resources and establishing priorities. Expediting skills. Clerical, word processing, and/or office skills. Employee development and performance management skills. | |
| Ability to resolve customer complaints and concerns. Ability to lead and train staff and/or students. Ability to make administrative/procedural decisions and judgments. Ability to supervise and train employees, to include organizing, prioritizing, and schedule | |
| Minimum Qualifications: | |
| Education- High School diploma or GED certificate. | |
| Experience- Two (2) years of related experience. | |
| Equivalency- Completion of a post-secondary degree or certificate may substitute for years of experience. | |
| Certifications/License- | |
| Departmental Requirements- | |
| Special Requirements- | |