 | NEW MEXICO STATE UNIVERSITY |
HUMAN RESOURCES SERVICES | |
POSITION CLASSIFICATION DESCRIPTION | |
| Position Classification Title: | Technology Support Tech,Ld |
| Position Classification Code: | M4055 |
| Job Family: | Information Technology |
| Pay Level: | 06 |
| Exempt Status: | Exempt |
| This description is intended to describe the general nature of the work being performed. It is not intended to be a complete list of specific duties of any particular position. Duties, responsibilities and bargaining unit eligibility may vary based on the specific tasks assigned to the position. | |
| Purpose of Classification: | |
| Provides team leadership in the effective use of personal technology within a unit or department. Establishes and implements personal technology policies, procedures, and standards and ensures their conformance with information systems goals and procedures. | |
| Standard Duties: | |
| Position is responsible for overall personal technology activity. Establishes and implements personal technology policies, procedures, and standards and ensures their conformance with information systems goals and procedures. Studies and projects personal technology resource requirements including personnel, software, equipment, and facilities and makes recommendations to management. Maintains currency in new developments and technology. Provides for the training of department staff and end-users. Directs setup and maintenance of library and materials for end user reference and reviews department staff. Ensures that security procedures are implemented and enforced. Provides leadership in the effective use of internal data processing, automated office systems, and data communications. May also manage LAN services. Frequently reports to an Information Systems Executive. | |
| Knowledge, Skills and Abilities: | |
| Knowledge and understanding of principles, procedures, regulations, and standards applicable to the job. Understanding of the University's mission, vision and goals. | |
| short- and long-term planning; problem analysis and resolution; report preparation and presentation; interpersonal and organizational communication, both oral and written. | |
| develop and maintain effective working relationships; maintain accurate and orderly records; use independent judgment and initiative; organize and direct activities. | |
| Minimum Qualifications: | |
| Education- High School diploma or GED certificate. | |
| Experience- Eight (8) years of experience directly related to the standard duties as outlined. | |
| Equivalency- Completion of a post-secondary degree or certificate may substitute for years of experience. | |
| Certifications/License- | |
| Departmental Requirements- | |
| Special Requirements- | |