Position Classification Title: Head, Campus Conferences
Position Classification Code: G3026
Job Family: Auxiliary
Pay Level: 10
Exempt Status: Exempt
This description is intended to describe the general nature of the work being performed. It is not intended to be a complete list of specific duties of any particular position. Duties, responsibilities and bargaining unit eligibility may vary based on the specific tasks assigned to the position.
Purpose of Classification:
Responsible for development, promotion, and implementation of institutional (on- and off-campus) noncredit conferences and seminars. Provide vision, solicit, plan and direct high quality events, camps and conference activities with specific emphasis on adding new outside groups and revenue generating activities to our portfolio consistent with the University’s mission and goals. Oversee staff who execute University events and summer camp activities as well as collaborate with faculty and staff who are providing academic and educational content consistent with University mission and goals.
Standard Duties:
Responsible for the day-to-day operations as well as formulation and fulfillment of the vision statement for the events and conference services functions of the University. Supervise staff in University events and ensure appropriate recruitment, training and supervision of staff, including student employees. Collaboratively identify areas of investment to meet return revenue generation targets. Lead the development of comprehensive marketing plan to attract external clientele and the generation of supporting materials (website, brochures, etc.) in concert with colleagues from the Office of Marketing and Communications. Develop conference/events business through relationships, networking and attendance at trade shows, community contacts, and convention and visitor bureaus. Work with the campus community and external clients to schedule and oversee all conference needs utilizing the appropriate campus facilities and residences based on data and type of projected program. This may also include the selection and contracting of meeting/conference space off campus for various events and functions. Serve as the chief liaison with audio/visual and IT team, financial billing services, risk management, service center room reservations and campus safety and security. Work closely with Facilities & Services management team to ensure appearance, cleanliness and care of spaces used for conferences and events, and the care and inventory of related equipment. Communicate and resolve problems effectively and in a timely manner with event organizers and clients. Generate contracts and insurance requirements, monitor compliance with University policies and government regulations consistent with templates and plans made with Risk Management. Attend and participate in meetings and projects of the University, not limited to construction and renovation project meetings, and have a presence at all high-profile University events. Perform other duties as assigned.
Knowledge, Skills and Abilities:
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media. Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Skill in organizing resources and establishing priorities.
Ability to gather and analyze statistical data and generate reports. Ability to analyze and interpret financial data and prepare financial reports, statements and/or projections. Ability to develop, plan, and implement short- and long-range goals. Ability to make administrative/procedural decisions and judgments. Ability to create, compose, and edit written materials. Ability to investigate and analyze information and draw conclusions. Ability to perform complex tasks and to prioritize multiple projects. Ability to negotiate and manage contractual arrangements.
Minimum Qualifications:
   Education- Bachelor's degree in a related field.
   Experience- Five (5) years of experience directly related to the standard duties as outlined.
   Equivalency- None
   Departmental Requirements-
   Special Requirements-