Position Classification Title: Data Entry Operator,Sr
Position Classification Code: M1053
Job Family: Information Technology
Pay Level: 03
Exempt Status: Non-exempt
This description is intended to describe the general nature of the work being performed. It is not intended to be a complete list of specific duties of any particular position. Duties, responsibilities and bargaining unit eligibility may vary based on the specific tasks assigned to the position.
Purpose of Classification:
Coordinates and performs the preparation, data entry, verification, and editing of complex, typically confidential data. Interacts with other departments to resolve problems and inquiries, and to establish and maintain efficient data and information flow. Operates as a primary source of information on specialized data files and records for both internal and external clientele. Resolves problems and inconsistencies with data, performs limited data analysis, and prepares and generates various reports.
Standard Duties:
Checks, verifies, and edits data coding to ensure compatibility with data entry system and procedural requirements; interacts with department representatives to resolve routine data coding problems. Receives and routes associated source paperwork to and from departments; works with department representatives as necessary to facilitate and expedite the efficient flow of documentation, and to resolve routine administrative problems. Inputs and retrieves alphabetical and numerical information in prescribed format, utilizing knowledge of various computer software packages. Creates, maintains, and purges specified data files and logs as required; makes individual and/or mass corrections, modifications, and/or updates to data in files, as appropriate. Extracts and releases information according to specified criteria and in strict compliance with established policies, procedures and/or regulations; answers questions from client departments and others on specific data as requested, and prepares reports, as specified. Ensures strict confidentiality of client records. May lead, guide, and allocate work to one or more student employees on a task-by-task basis. Performs miscellaneous job-related duties as assigned.
Knowledge, Skills and Abilities:
Knowledge of computer data entry systems, protocols and procedures. Knowledge of relevant policies, procedures, and regulations pertaining to the release of confidential information. Knowledge of efficient document flow procedures.
Skill in the use of personal computers and related software applications. Word processing and/or data entry skills.
Ability to lead assigned staff including prioritizing and scheduling work assignments. Ability to communicate effectively, both orally and in writing. Ability to understand and follow specific instructions and procedures. Ability to resolve data input, storage and/or retrieval problems and to design solutions and modifications. Ability to maintain confidentiality of records and information. Ability to make administrative and procedural decisions and judgments on sensitive, confidential issues.
Minimum Qualifications:
   Education- High School diploma or GED certificate.
   Experience- Two (2) years of experience related to the standard duties as outlined.
   Equivalency- Completion of a post-secondary degree or certificate may substitute for years of experience.
   Departmental Requirements-
   Special Requirements-