Position Classification Title: CC Dir,Financial Aid,II
Position Classification Code: P3028
Job Family: Student Affairs
Pay Level: 09
Exempt Status: Exempt
This description is intended to describe the general nature of the work being performed. It is not intended to be a complete list of specific duties of any particular position. Duties, responsibilities and bargaining unit eligibility may vary based on the specific tasks assigned to the position.
Purpose of Classification:
Manages and coordinates all aspects of the scholarships, financial aid, and Veteran Affairs functions for Dona Ana Community College. Oversees development and production of reports, ensuring compliance with University and funding agency requirements. Supervises a team of financial aid advisors and support staff.
Standard Duties:
Oversees the supervision of personnel to include:work allocation, training, promotion and enforcement of internal procedures and problem resolution; evaluates performance and makes recommendations for personnel actions; motivates employees to achieve peak productivity and performance. Provides analysis of business problems using fact-finding procedures and knowledge of pertinent work processes. Develops recordkeeping and fund-level management procedures in accordance with applicable regulations, policies and standards. Develops, implements, tracks, reports, and certifies policies/procedures in compliance with State/Federal Laws. Responds to inquiries, investigates and resolves problems related to transactions handled by the department; serves as a liaison with other departments in the resolution of day-to-day administrative and operational issues. Conducts student financial aid workshops for students and university clients; advises students/families regarding application process and financial aid eligibility. Participates in the development, implementation and administration of operating goals,objectives and procedures to enhance unit operations. Designs, establishes, and maintains an organizational structure and staffing to effectively accomplish the organization's goals and objectives; Interprets federal regulations, guidelines and professional literature on financial aid and informs financial aid staff of changes, modifications and interpretations resulting from new or current legislation. Verifies enrollment status, reviews all transcripts for previous certification of courses. Monitors student progress, tracks changes in grades, status and parts of term and curriculum. Assists veterans with withdrawal process when they are called to active duty. Interacts with administration on appeal grades to ensure VA program eligibility. Oversees updating of Veterans Program website, literature, and forms and ensure information is current. Performs miscellaneous job-related duties as assigned.
Knowledge, Skills and Abilities:
Knowledge of standard and/or fund accounting principles, methods, and applications.
Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures. Employee development and performance management skills.
Ability to communicate effectively, both orally and in writing. Ability to plan work schedules and assign duties; ability to provide or arrange for training. Ability to analyze and solve problems. Ability to develop, plan, and implement short- and long-range goals. Ability to develop programming specifications within defined parameters. Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments. Ability to investigate and analyze information and draw conclusions. Ability to foster a cooperative work environment. Ability to conduct small and large group meetings and workshops.
Minimum Qualifications:
   Education- Bachelor's degree in a related field.
   Experience- Five (5) years of professional experience related to the standard duties as outlined.
   Equivalency- None
   Departmental Requirements-
   Special Requirements-