Position Classification Title: Registration/Admissions Spec
Position Classification Code: P4002
Job Family: Student Affairs
Pay Level: 04
Exempt Status: Non-exempt
This description is intended to describe the general nature of the work being performed. It is not intended to be a complete list of specific duties of any particular position. Duties, responsibilities and bargaining unit eligibility may vary based on the specific tasks assigned to the position.
Purpose of Classification:
Provides routine advice, guidance and assistance to departments, employees and/or members of the general public related to application of policies, procedures and documentation regarding the admissions process. Provides information on available programs and eligibility requirements; reviews applications and related documentation for compliance. Resolves routine process problems as they arise, and ensures customer service satisfaction. Manages, expedites, and maintains files, records and other documents.
Standard Duties:
Welcomes and directs visitors to appropriate destination; answers inquiries regarding academic programs and resources; provides advice and assistance to students and their families regarding admissions and/or records, registration process,and eligibility.Analyzes,interprets, and imparts appropriate information on computer screens. Reviews, verifies, and assesses applications and supporting documentation in accordance with established guidelines to determine admission eligibility and to ensure accuracy and completeness; interacts with students and/or families to follow up on missing or deficient information; resolves problems related to admissions process by clarifying complaint, determining cause of the problem, and advising the best solution; analyzes and interprets Project Progress Transfer Credit Evaluations for accuracy and completeness. Serves as liaison with other departments and external operating units/institutions in the resolution of day-to-day administrative and operational problems. Provides administrative support by expediting and coordinating documentation; organizes workload to ensure deadlines are met; schedules and prioritizes internal work assignments. Creates and maintains manual and computerized records; maintains logs, filing and recordkeeping systems; prepares documents and composes routine correspondence. Analyzes non-degree applications to determine eligibility and residency requirements; compiles, processes applications; computes application data by utilizing software and prescribed departmental and university policies; resolves data discrepancies; prepares outgoing mail for delivery. Participates in the training of new employees; may participate in supervision of student and work-study employees and in the development and recommendation of operating policy and procedural improvements by assisting admissions administrators in problem solving, project planning, and development and execution of stated goals and objectives. Performs miscellaneous job-related duties as assigned.
Knowledge, Skills and Abilities:
Knowledge of Admissions policies, and eligibility requirements. Knowledge of planning and scheduling techniques.
Skills in database management, records maintenance, word processing and data entry.
Ability to provide excellent customer service. Ability to analyze and solve problems and to make evaluative judgments. Ability to communicate effectively, both orally and in writing. Ability to make administrative/procedural decisions and judgments with skills in gathering data, compiling information, and preparing reports. Ability to perform complex tasks and to prioritize multiple projects with skills in organizing resources and establishing priorities. Ability to complete moderately complex administrative paperwork.
Minimum Qualifications:
   Education- High School diploma or GED certificate.
   Experience- One (1) year of experience related to the standard duties as outlined.
   Equivalency- Completion of a post-secondary degree or certificate may substitute for years of experience.
   Departmental Requirements-
   Special Requirements-