Position Classification Title: Financial Aid Specialist
Position Classification Code: P4003
Job Family: Student Affairs
Pay Level: 04
Exempt Status: Non-exempt
This description is intended to describe the general nature of the work being performed. It is not intended to be a complete list of specific duties of any particular position. Duties, responsibilities and bargaining unit eligibility may vary based on the specific tasks assigned to the position.
Purpose of Classification:
Assists with the financial aid process, procedures, and eligibility requirements. Reviews financial aid applications and related documentation for compliance with eligibility requirements.
Standard Duties:
Reviews, verifies, and assesses applications and support documents in accordance with established guidelines to determine financial aid eligibility. Follow up on missing or deficient information; relays and discusses status of application. Maintains financial aid activity database, and prepares routine statistical reports and correspondence; sets up files on aid claimants, and maintains demographic data, as appropriate. Responds to inquiries and researches and resolves problems related to transactions handled by the department. Performs miscellaneous job-related duties as assigned.
Knowledge, Skills and Abilities:
Knowledge of Financial Aid policies, and eligibility requirements.
Skills in database management, records maintenance, word processing and data entry.
Ability to provide excellent customer service. Ability to communicate effectively, both orally and in writing. Ability to make administrative/procedural decisions and judgments with skills in gathering data, compiling information, and preparing reports. Ability to perform complex tasks and to prioritize multiple projects with skills in organizing resources and establishing priorities. Ability to complete moderately complex administrative paperwork.
Minimum Qualifications:
   Education- High School diploma or GED certificate.
   Experience- One (1) year of experience related to the standard duties as outlined.
   Equivalency- Completion of a post-secondary degree or certificate may substitute for years of experience.
   Departmental Requirements-
   Special Requirements-