Position Classification Title: Career Services Operation Tech
Position Classification Code: P4057
Job Family: Student Affairs
Pay Level: 05
Exempt Status: Non-exempt
This description is intended to describe the general nature of the work being performed. It is not intended to be a complete list of specific duties of any particular position. Duties, responsibilities and bargaining unit eligibility may vary based on the specific tasks assigned to the position.
Purpose of Classification:
Provides specialized central operation, administrative and technical support under Student Affairs and Enrollment Management’s Career Services. May provide routine advice, assistance, and follow-up to clients, departments, employees, members of the general public, and students. Develops, expedites, and maintains electronic and hardcopy files, records, and other documents.
Standard Duties:
Reviews and verifies incoming and outgoing routine documentation for completeness, accuracy, and compliance with established policies and procedures. May resolve or assist in the resolution of policy-related, process-related, or procedural problems and/or inquiries received from department representatives, employees, applicants or the general public. Coordinates the resolution and/or referral of specific policy-related and procedural problems and inquiries. Performs specialized technical tasks, such as employment pre-posting dialogues, first level vetting of job postings, preparation of employment announcements, surveys, and/or participation in informational presentations, as appropriate. Prepares documents and composes routine correspondence, as required, on specific policy and procedural issues. Gathers information, processes data, conducts basic data analysis, and assists in the development of reports. Performs specific research/investigation into operational issues, as requested. Provides assistance and coordination in the development and maintenance of specialized data bases, computer software systems, and manual filing systems. As appropriate to the work requirements of the unit, may coordinate and assist in the employer recruitment process for Career Services recruiting events. Participates in special recruitment and outreach activities such as career fairs, on-campus interviewing, employer informational sessions, and other career related events. May participate in the development and recommendation of procedural improvements. Performs miscellaneous job-related duties as assigned.
Knowledge, Skills and Abilities:
Knowledge of processes, procedures, and documentation, as applicable to the Career Services unit.
Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Records maintenance skills. Skill in the use of personal computers and related software applications. Database management skills. Interviewing skills.
Ability to gather data, compile information, and prepare reports. Ability to interpret and analyze informational needs, and provide technical advice and guidance in area of specialty. Ability to analyze and solve problems. Ability to create, compose, and edit written materials.
Minimum Qualifications:
   Education- High School diploma or GED certificate.
   Experience- Three (3) years of experience related to the standard duties as outlined.
   Equivalency- Completion of a post-secondary degree or certificate may substitute for years of experience.
   Departmental Requirements-
   Special Requirements-